Shipping Policy:
- Delivery Method: All digital products are delivered electronically via email or download link.
- Delivery Time: Upon successful payment processing, you will receive an email with a download link within 24 hours. If you do not receive your download link within this time frame, please contact our customer support team at admin@sideframer.com for assistance.
- International Shipping: We offer digital products worldwide. There are no physical shipping costs associated with our digital products.
- Shipping Charges: There are no shipping charges for digital products.
- Shipping Restrictions: There are no shipping restrictions for digital products. You can purchase and download our products from anywhere in the world.
- Shipping Confirmation: You will receive a confirmation email with your download link once your payment has been successfully processed.
- Shipping Address: Please ensure that you provide a valid email address during the checkout process. This is where we will send your download link.
- Shipping Updates: You will receive email updates regarding the status of your order, including when your download link is available.
Return Policy:
- Eligibility: Due to the nature of our digital products, we do not accept returns or exchanges. All sales are final.
- Refund Policy: We do not offer refunds for digital products. Once a digital product has been purchased and downloaded, it cannot be returned.
- Damaged or Defective Products: If you receive a damaged or defective digital product, please contact our customer support team at [email protected] within 7 days of receiving your order. We will work with you to resolve the issue.
- Cancellation Policy: You may cancel your order for a digital product within 24 hours of purchase. To cancel your order, please contact our customer support team at admin@sideframer.com with your order number and reason for cancellation.
- Exchanges: We do not offer exchanges for digital products. If you have any questions or concerns about a product, please contact our customer support team at admin@sideframer.com before making your purchase.
- Return Process: To initiate a return for a damaged or defective digital product, please contact our customer support team via contact form within 7 days of receiving your order. Our team will provide you with instructions on how to return the product.
- Return Shipping: You are responsible for the cost of return shipping for damaged or defective digital products. We recommend using a trackable shipping method to ensure that your return is received by our team.
- Refund Processing Time: Once we receive your return and verify the condition of the product, we will process your refund within 7 business days. Please note that it may take additional time for the refund to appear on your credit card statement, depending on your financial institution.
Contact Information:
If you have any questions or concerns about our shipping and return policy, please contact our customer support team at via contact form or admin@sideframer.com. We are here to help!